Duration: 5 days

General Aims:

Candidates who successfully complete this module will:

• conduct a sale requiring personal selling from opening through to the closing stage,
• demonstrate thorough product knowledge when conducting a sale,
• appreciate the ethics of selling,
• handle payments using a range of methods,
• appreciate the importance of good presentation and interpersonal skills.

Units

The course material is grouped into 3 units.

• Unit 1 Personal Selling Techniques
• Unit 2 Customer Relations
• Unit 3 Handling Payments

We are confident that these training programmes, along with continued up-skilling of employees and the further development to our Joint Union Management Partnership Model will secure jobs and contribute to our operating profitably here at Letterkenny into the future.

Sean McDermott, the General Manager of Kirchhoff Ireland